Frequently Asked Questions Regarding Professional Cleaning

Does frequent dry cleaning shorten a garment's life?

On the contrary – frequent cleaning actually prolongs the life of a garment. Improperly cleaned fabrics often have stains which set with age, making the garment unusable. Ground-in dirt and soil act as an abrasive, much like sandpaper, causing rapid wear of fibres. Soiled clothes also attract insects, causing further damage.

When the care label says Washable, does this mean the garment can’t be dry cleaned?

Not necessarily. The Care Label Rule states that only one suitable method of care must be provided on the label. While cleaners usually follow the care instructions, they may not if otherwise requested. If you want your cleaner to dry clean an item when the label states otherwise, the cleaner may ask you to sign a damage waiver.

What is Perc?

Perc is the common name for perchloroethylene, a common solvent used during the traditional dry cleaning process. It is a bio-accumulative chemical that has been blamed for being toxic to the environment and is labeled a Toxic Air Contaminant by the Environmental Protection Agency (EPA).

Why does Dove Cleaners prefer GreenEarth®?

For a number of reasons. First, GreenEarth® is far less damaging to the environment. In fact, it is non-toxic, non-hazardous and the ingredient (pure liquid silicone-essentially liquefied sand) is commonly found in skin care products used on a daily basis, such as shampoos, soaps and lotions. When released to the environment, liquid silicone does not accumulate in the air, causing toxicity – it just degrades back into sand (SiO2), water and carbon dioxide.