Your time is better spent on other things than hauling your clothes and household textiles to and from the dry cleaners.
Professional dry cleaning is about making your life easier - which is why Dove Cleaners offers a personal Valet Service that picks up and drops off your dry cleaning at home, at work, or anywhere else you want in the entire GTA including Toronto, Oakville, Mississauga, Thornhill, Richmond Hill, Unionville, Burlington, Markham and Aurora.
Just let us know where it's convenient for your dry cleaning to be picked up or dropped off at the time of ordering.
For your convenience Dove Cleaners offers Personal Valet Service. We will pick up and deliver your dry cleaning from your home, office, or location of your choice in the GTA, including Toronto, Oakville, Mississauga, Thornhill, Richmond Hill, Unionville, Burlington, Markham and Aurora. Simply call to arrange one-time or regularly scheduled weekly service.
Hours Monday to Friday 9:00am to 6:00pm
Pick up Monday, Delivery Thursday
Pick up Tuesday, Delivery Friday
Pick up Wednesday, Delivery Monday
Pick up Thursday, Delivery Monday
Pick up Friday, Delivery Tuesday
The standard three-day cycle may not apply if certain stains that require more time to be properly removed exist or if specific repairs and alterations that require more time to be properly completed exist. Restricted to areas & excluding holidays.
What happens if I need my clothing back faster?
We also offer a Rush Valet Service, returning your items on a 24-hour cycle. Simply let us know if you prefer this at the time of ordering.
Why would I not use the 24-hour service with each order?
Don't cheat yourself out of quality. You may choose to use our 24-hour service with each order but the three-day cycle allows our expert cleaners to assess, spot and clean each item as thoroughly and meticulously as possible. Should a garment need re-cleaning following an inspection, our staff can take their time and ensure the best possible result for your clothing.
How do I order and pay the Valet Service?
Ordering is easy by calling us or visiting our website. On the website, proceed to the VALET SERVICE REGISTRATION section and follow the basic steps on our user-friendly order form. Should you choose to call us, one of our customer service representatives will be pleased to assist you. All major credit cards are accepted.
Is there a minimum order to receive the Valet Service?
There are no minimum order requirements.
What if I'm not comfortable submitting my credit card over the Internet?
If submission of a credit card over the internet is troublesome to you, one of Dove Cleaners's representatives will gladly accept payment over the phone. However, you may still submit your order to Dove Cleaners using the internet.
How is my credit card protected online?
Must I be present when the pick up/delivery is made?
Dove Cleaners does not require your presence at the time your personal valet picks up or delivers your order. Simply notify us as to the location of your garment bag and your Valet will pick up and deliver your garments without hassle. Dove Cleaners cannot assume liability for stolen garments or damage to garments left at your specified location. It is the responsibility of the customer to ensure a secure environment for pick up and delivery of all items.
How do I submit my personal preferences?
When a customer submits a VALET SERVICE REGISTRATION form for the first time, a profile is created in the Order Status/Profile section. This profile will contain all of your personal preferences regarding cleaning and pick-up/drop-off service.
How do I change my profile?
Email us with your new information and we'll edit your account as needed.